Digital Accessibility and Title II Project Manager

Job Summary

As part of the library's Accessibility team, the Portfolio Manager will provide oversight for a portfolio of products and services related to the library's response to updated Title II digital accessibility requirements. The library has identified a number of specific areas of focus, described in our Digital Accessibility Road Map. You will coordinate a portfolio of projects already underway or planned to improve digital accessibility across the University Library. These projects include: remediation of existing library content, improving platform and workflow accessibility, incorporation of greater accessibility practices for newly-created content, and navigating compliance of e-resources. Reporting to the Director of Accessibility, you will participate in conversations about prioritization, standards implementation, staff training, negotiations around project resources, etc., to achieve the Road Map's goals. You will collaborate with colleagues from across the library organization involved in digital accessibility initiatives to create a culture of accessibility and inclusion, following Title II accessibility requirements in our digital environment. Responsibilities*

Portfolio Management (60%)

• Coordinate a variety of digital accessibility projects specifically related to updated Title II Requirements by participating in the identification of needed work, prioritization of potential projects, and leadership of selected work areas
• Develop project schedules and timelines and track project work as it proceeds
• Monitor project progress, including milestones, resource allocation, and staff support needs, while communicating appropriately with project sponsors and library employees
• Review and summarize information gathered during project activities for lessons learned and opportunities for improvement

Communication (30%)

• Manage project communication for each project, by clarifying project goals, and pushing information out to appropriate groups and stakeholders
• Facilitate user-centered inclusive meetings throughout each project's lifecycle
• Prepare timely updates on projects to multiple sponsors and partners

Professional service and/or development (10%)

Required Qualifications*

• Two or more years of experience successfully managing or coordinating complex and concurrent projects while meeting critical deadlines
• Demonstrated experience integrating accessibility best practices into digital project
• Demonstrated experience leading a portfolio across diverse interestholders, reconciling competing perspectives and priorities, managing conflict, establishing mutual understanding, and developing actionable next steps for generational work
• Communication skills with experience translating complex topics to interest-holders across the university
• Commitment to fostering a welcoming environment by recognizing and incorporating differing viewpoints, backgrounds, and ideas to enrich the organization
• Experience gathering and incorporating feedback from project partners to gain new insights and approaches

Desired Qualifications*

• Knowledge of change management best practices
• Demonstrated experience with different tools and methods to assess space, service, and organizational culture
• Demonstration of documentation and project-related communication to a diverse audience